COVID-19 Policy Updates
Our Valued Guests,
We prioritize the wellbeing and safety of our guests and associates above all else. Due to the effects of COVID-19; we have taken additional measures in our hotels. We are closely monitoring messages and adhering to guidelines of the Centers for Disease Control and Prevention (CDC) and local health authorities to make our cleaning and hygiene protocols more rigorous.
A frequent routine sanitation schedule has been put in place for disinfecting door handles, surfaces, handrails, and bathroom surfaces. Thorough cleaning and disinfecting of public spaces (elevators and common areas including the front desk) as well as employee-only areas. We have removed all "high touch" equipment that is not critical to the operation of our hotel. We have elevated our pool sanitation procedures. Beach Retreat is also using a specialized electrostatic sprayer to disinfect areas following standard cleaning procedures to provide a safer environment for guests and employees.
Hand sanitizers are positioned for guests, visitors, and employees throughout the facility.
We have suspended daily housekeeping of guestrooms for those staying multiple nights to reduce human contact and possible exposure for both our guests and staff. We utilize cleaning and disinfecting procedures in each guestroom upon each guest's departure with special attention given to regularly touched surfaces. We have also enhanced the safety and well-being of our team members by providing them with personal protective equipment.
In accordance with the mandate from the state and local governments, some services and amenities may be eliminated or modified.
We recognize that the COVID-19 virus has required all of us to travel smarter and be more thoughtful as we go through our daily activities. It is of utmost importance that you feel informed and comfortable during your stay with us. We encourage you to contact us directly with any questions or concerns. Our team is committed to the well-being of our valued guests and associates. Please let us know if there is anything more, we can do to assist you during your stay.